Support
F.A.Q - support
F.A.Q - clients
Copyright © 2018 - PlusTime, All rights reserved. v1.6.1
Our support team are here to help should you need assistance on a matter. Our aim is to ensure both clients and cleaners have a successful partnership. With our 100% Satisfaction Guarantee your fully covered.
After each home cleaning service make sure you leave a review and rate the clean. Let the cleaners know exactly how they went, all feedback is valuable and important for the cleaner to be able to continue providing a quality service
All of the home cleaners are subject to extensive verification and background checks . They must pass and possess an up-to-date National Police Certificate . As soon as they are accepted house cleaners need to uphold a minimum of three or more star rating and subject to professional reviews
For peace of mind and protection, all the cleaners are required to possess Public & Product Liability Insurance. In the unlikely occurrence any sort of accident happens you can rest assured that everything is covered.
Know who is cleaning your property or select your own cleaning provider from out specifically tailored selection. With a messaging system and easily viewed contact details the connection has never been easier.
We take extra steps to provide you with extra security, all payments are processed by Stripe and all cleaners are thoroughly checked!
With the flexibility of PlusTime you can create multiple cleaning jobs with different tasks, falling on different weeks to provide you with an alternating maintenance property plan.
No more guessing when it comes to quoting, our Platform can handle most requests for cleaning tasks and offer a flat rate for each clean you create!
We don't assume, we ask. This is how we tailor a specific quote that's so simple you not only saves time but money. Too many people pay for tasks that aren't completed every clean
Harsh cleaning chemicals are dangerous, especially when they are in the wrong hands. Thats why we offer eco-friendly products, but we also offer them to the cleaners.
We are so busy in life that we can even forget things that occur frequently. A cleaning service isn't exempt from this that's why we offer a FREE SMS 3 days prior to your service.
PlusRewards is our incentive to you and your friends to keep using PlusTime and spread the word! By doing so your not only helping PlusTime, but you're also helping your friends and family.